As per the SAP standards, the Credit Limit Request is working for only increase in Credit limit and not for decrease in Credit limit .Is there a way to activate the Credit Limit Request for decrease in credit limit value as well.
There is a SAP documnet for Configuring Approvals for Credit Limit Changes at below link :-http://help.sap.com/saphelp_erp60_sp/helpdata/en/4d/4653b0cfd70692e10000000a42189b/frameset.htm.
We configured at SPRO-IMG and the implemented the workflow as per the above document. It is working fine for increase in Credit limt where it is sending an approval for Credit limit increase with two buttons RELEASE LIMIT and REJECT options using which Approver can accept or reject the Credit limit increase.
But it is not working when we are reducing the Credit Limit value.